Join Us

We’re looking for talented people like you.

Thank you for your interest in MicroMass Communications, Inc., an award-winning healthcare communications agency located in Cary, North Carolina.

We are behavior change specialists. Everyone—from our writers to web developers—plays a key role in developing solutions that have a powerful impact on the patients and providers we reach.

Our collaborative culture, our values, and our emphasis on training and growth help us deliver high-quality work. Our office atmosphere exudes energy, encourages individuality, and provides a fun and rewarding environment for our team.

Your specialized experience can help us reach new heights.

Come grow with us.

About Covid-19

In order to keep our employees and applicants safe, MicroMass will be conducting all interviews through an online Zoom call.

Application Process

MicroMass Communications, Inc. uses a third-party applicant tracking system. After clicking the “Apply Now” button below, you will be redirected to a UDG Healthcare/Workday address to apply for the position.

Once your application is complete, you will receive a confirmation email from UDG Healthcare stating that MicroMass has received your application. If MicroMass wishes to contact you about your candidacy for the position, a MicroMass HR representative will contact you from a micromass.com email address to provide you with additional detail regarding the application process.

In the interest of keeping your personal data secure, if you are unsure about the validity of a request for your personal information, please verify that request by contacting us by phone or through the website.

MicroMass will never request personal banking information prior to your first day of employment.

Click here to learn more about Workday.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to change behaviors in our target audience, whether that is patients or healthcare providers.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a different to marketing by layering in evidence-based approaches of approach behavioral science. This helps us to create innovative solutions that facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking an Account Director to join our dynamic agency. You will play a major role in helping us to reach our goals as you:
  • Lead cross-functional teams in delivering marketing programs from ideation to execution
  • Lead the team to flawless execution, ensuring processes are being followed and that projects comply with regulatory requirements
  • Build and maintain successful relationships between MicroMass and key pharmaceutical clients
  • Review and manage project budgets in partnership with project management
  • Understand client’s business, industry, competitors, key drivers, environment, etc.
  • Articulate client’s brand objectives and ensure they are incorporated into recommendations
  • Contribute to the development of the account growth plan for each client
  • Work closely with project managers to ensure timelines and resources align with client goals
  • Maintain overall responsibility for all assigned accounts including clear communication of client needs to internal team and strategy development in concert with MicroMass Strategic Services

Requirements

Our Future Account Director Will:

  • Be exceptionally dynamic, confident, thoughtful, and motivating
  • Be passionate about our people and the work we do
  • Bring inspiration daily
  • Be confident in leading diverse teams at various levels of seniority
  • Collaborate positively in an innovative and cooperative work environment
  • Be solution oriented at all times
  • Possess an entrepreneurial spirit and create innovative solutions with clients that reinforce our reputation in the market as an ideal healthcare marketing partner
  • Possess a passion for technology, emerging media; specific interactive strategy experience in relationship marketing and social media is the dream
  • Have a proven track record for building and managing high-performance teams
  • Know and love agency life and understand how to navigate the pharma/healthcare marketplace
  • Be experienced in working with brand managers in pharmaceutical and/or OTC healthcare; strong consumer RM outside of healthcare is a plus
  • Be extremely detail and process oriented with excellent written and oral communication skills
  • Have a bachelor’s degree in business, communications or marketing, healthcare, or pharmaceutical-related field
  • In the future, have the ability to travel on an as needed basis (25-35% of time)
  • Have 6 to 8 years of experience managing marketing accounts with demonstrated expertise in DTC/patient marketing (including brand launches), digital marketing and patient support in the pharmaceutical/healthcare industry

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

The Account Supervisor (AS) will lead the implementation and assist in the development of the brand’s multichannel strategy by partnering with the various departments of MicroMass. The AS will be responsible for building and maintaining relationships, ensuring that the client’s needs are met.

We are seeking an Account Supervisor to join our dynamic agency. You will play a major role in helping us to reach our goals as you:

  • Lead the day-to-day management of identified projects on assigned accounts
  • Build and manage successful relationships with assigned clients and external agency partners
  • Collaborate with Creative Services/Strategic Services/Project Management to coordinate agency efforts on behalf of assigned clients/accounts
  • Understand and participate in assigned accounts’ brand planning process as needed
  • Identify new revenue opportunities within assigned accounts
  • Manage and/or mentor junior-level team members as needed
  • Be the client advocate by articulating their strategic needs to the internal team to ensure brand/project objectives are fully met
  • Review and approve creative/production materials, copy, layouts, and production art, and coordinate client approval
  • Write and/or review appropriate client documents, including statements of work, project briefs, meeting/conference agendas and reports, change logs, etc.
  • Partner with project management to oversee project timing and budget
  • Exceed client expectations by leading and managing assigned account

Requirements

Our Future Account Supervisor Will:

  • Be exceptionally dynamic, confident, thoughtful, and motivating
  • Be passionate about our people and the work we do
  • Bring inspiration daily
  • Collaborate positively in an innovative and cooperative work environment
  • Have proven financial management experience
  • Have comprehensive knowledge of digital communications
  • Have the ability to assess day-to-day situations and make decisions based on the impact of many factors, such as quality of work, internal team, client timelines, budget, etc.
  • Possess a passion for technology, emerging media; specific interactive strategy experience in relationship marketing and social media is the dream
  • Be a team player that advocates for their team and understands their client needs
  • Know and love agency life and understand how to move in the pharma/healthcare marketplace
  • Be solution oriented at all times
  • Be extremely detail and process oriented with excellent written and oral communication skills
  • Have a bachelor’s degree in business, healthcare, or pharmaceutical-related field
  • Have 4+ years of relevant industry experience; agency, digital marketing, and/or pharma experience is a plus
  • Have the ability to travel on an as needed basis (10-15% of time)

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake. Curiosity is the cure for stagnation. Good ideas can be great when we challenge each other to go further. You can be bold because behavioral science has your back. Patients are waiting—we can’t. Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to change behaviors in our target audience, whether that is patients or healthcare providers.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a different to marketing by layering in evidence-based approaches of approach behavioral science. This helps us to create innovative solutions that facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking an Art Director to join our dynamic agency. The Art Director is responsible for conceptualization and integration of visual brand assets to meet client goals. As an Art Director, you will work closely with Behavioral Copywriters/Sr. Behavioral Copywriters to generate and execute both print and digital tactics from kick-off to completion.

You will play a major role in helping us to reach our goals through:

  • Concepting and executing high-quality creative work in any media that is aligned to the creative brief, is on time, and is within budget
  • Managing workload and timelines efficiently, juggling multiple projects and day-to-day responsibilities
  • Partnering with Behavioral Copywriters/Sr. Behavioral Copywriters to ensure creative needs of brand(s) are met
  • Building a thorough understanding of your assigned brand(s)
  • Presenting work and providing design rationale while defending choices in creative reviews
  • Using digital and technical savvy to create innovative solutions as well as understand functional specs
  • Using interface design and knowledge of UX best practices

Requirements

Our Future Art Director Will:

  • Bring positivity and motivation to their team
  • Resilient, confident and knows how to have fun
  • Be passionate about our people and the work we do
  • Possess a Bachelor’s Degree (or higher) in Graphic Design, Art, Advertising or related degree
  • Have a strong knowledge of Adobe Creative Suite
  • Have 3 to 5 years of experience in an advertising or direct marketing agency
  • Present a portfolio that demonstrates experience
  • Be able to manage multiple projects
  • Exhibit excellent attention to detail
  • Have a solid understanding of creative development process, including digital
  • Have a curious nature

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake. Curiosity is the cure for stagnation. Good ideas can be great when we challenge each other to go further. You can be bold because behavioral science has your back. Patients are waiting—we can’t. Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to change behaviors in our target audience, whether that is patients or healthcare providers.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a different to marketing by layering in evidence-based approaches of approach behavioral science. This helps us to create innovative solutions that facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking a Behavioral Copywriter to join our dynamic agency. You will play a major role in helping us to reach our goals as you:
  • Create content that has a compelling narrative and story flow, pulls through behavioral and strategic insights, and fulfills strategic plans provided by clients and project leadership teams
  • Promote creativity by conceptualizing and brainstorming innovative brand experiences
  • Present work confidently, provide copy rationale, and defend work in creative reviews
  • Give and receive feedback constructively and thoughtfully
  • Research, analyze, and interpret data from approved resources
  • Perform basic proofing/editing on all copy, paying strict attention to details of the combined product of copy and art
  • Prepare materials for med-legal submission

Requirements

Our Future Behavioral Copywriter Will:

  • Demonstrate a talent for conceptualizing and writing copy that is behavioral, strategic, and supports client goals
  • Partner with an Art Director to generate ideas and produce compelling copy that is aligned to the proposed design
  • Collaborate with various disciplines in behavioral science, strategy, technology, and account teams to seek additional guidance
  • Demonstrate an ability to write to behavioral concepts
  • Demonstrate ability to write to for multiple communication channels (print, digital, social, voice, etc)
  • Possess a flare for language, a passion for the written word, and the desire to learn and grow
  • Work well under tight deadlines and juggles multiple jobs at once
  • Demonstrate curiosity and a need for intellectual engagement
  • Have 2 to 4 years of experience writing content in a professional setting (agency and/or pharmaceutical experience preferred)

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to change behaviors in our target audience, whether that is patients or healthcare providers.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a different to marketing by layering in evidence-based approaches of approach behavioral science. This helps us to create innovative solutions that facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking a Content Editor to join our dynamic agency. You will play a major role in helping us to reach our goals as you:
  • Assist writers and editors
  • Help maintain copy documents and citation lists
  • Assist with referencing and annotating content for submission according to established guidelines
  • Perform basic proofreading, paying strict attention to details of copy and art
  • Help prepare materials for med-legal submission, including validating changes
  • Facilitate label updates to promotional materials as regulated by the FDA
  • Support quality assurance efforts, including maintaining version control and ensuring regulatory, brand, and style guidelines are adhered to
  • Apply the specific standards required for different pharmaceutical tactics

Requirements

Our Future Content Editor Will:

  • Possess a bachelor’s degree and 1 to 2 years of proofreading experience, preferably in an agency or related field
  • Demonstrate a talent for proofing and reviewing material, aligning to established brand style and American Medical Association (AMA) style guidelines
  • Have strong organizational and communication skills
  • Pay close attention to detail
  • Knowledge of or willingness to learn basic InDesign
  • Possess strong analytical skills and a collaborative nature in a very fast-paced, high-pressure environment
  • Able to work with diversified teams and build positive working relationships
  • Able to switch tasks as priorities change
  • Work efficiently on multiple projects to meet deadlines
  • Be able to grow into a writer or editor career path (depending on agency needs and professional development)

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to change behaviors in our target audience, whether that is patients or healthcare providers.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a different to marketing by layering in evidence-based approaches of approach behavioral science. This helps us to create innovative solutions that facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking an Executive Creative Director to join our dynamic agency. You will play a major role in helping us to reach our goals through:
  • Defining the creative vision for the agency through conceptualize campaigns and creative platforms for clients
  • Driving the agency culture of creativity, continually challenging employees to take risks that stretch skills and capabilities and challenge pre-conceptions and expectation of potential clients
  • Actively contributing as a member of the Executive Leadership Team to represent the creative POV and drive agency evolution and growth
  • Leading creative ideation and delivering exceptional creative solutions to our clients
  • Possessing a zestful leadership style eager to build, grow and mentor our creatives to achieve maximum success
  • Actively working with the Client Team to drive existing client growth, identifying and delivering creative and creative consultancy that is commercially successful for both clients and the agency
  • Collaborating with leadership on new and innovative ways to advance our position in the marketplace
  • Staying ahead of the rapidly evolving developments in communications and marketing to inform ongoing growth of agency capabilities
  • Healthcare/Pharma marketing experience strongly preferred

Requirements

Our Future Executive Creative Director Will:

  • Be exceptionally dynamic, confident, thoughtful, motivating, and fun
  • Care about our people
  • Bring inspiration daily
  • Dream with us to provide vision and clear strategic focus to the business
  • Know agency life and how to move in the pharma/healthcare marketplace
  • Lead and develop the agency’s creative reputation and consultancy capability, establishing a high value and differentiated proposition
  • Help to lead the creative evolution of the agency while maintaining a competitive edge in the marketplace
  • Champion and drive uptake of the full integrated service proposition
  • Foster a culture of measuring the success of all campaigns, ensuring that we push for the most meaningful outcomes on all programs with teams and clients
  • Manage, inspire, guide, and motivate the Creative Team to ensure that they perform at their highest potential and as full service/integrated consultants
  • Be a role model for the agency inspiring others with their passion to deliver against both the Creative Team’ and wider agency vision
  • Possess an entrepreneurial spirit and create innovative solutions with clients that reinforce our reputation in the market as an ideal healthcare marketing partner
  • Conceptualize, pitch, and win new business by leading the creative ideation of client strategies.
  • Have a proven track record for building and managing high-performance teams
  • Identify and attract talent across all levels; retain and develop our people through mentoring, motivation, feedback, and learning opportunities
  • Drive cross-office and cross-practice collaboration to ensure clients have access to the best people and services, collaborating closely with other leaders throughout our broader network as necessary
  • Innovate and leverage the capabilities of a multidisciplinary team to develop and operationalize creative solutions that align with industry practices

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.