Join Us

We’re looking for talented people like you.

Thank you for your interest in MicroMass Communications, Inc., an award-winning healthcare communications agency located in Cary, North Carolina.

We are behavior change specialists. Everyone—from our writers to web developers—plays a key role in developing solutions that have a powerful impact on the patients and providers we reach.

Our collaborative culture, our values, and our emphasis on training and growth help us deliver high-quality work. Our office atmosphere exudes energy, encourages individuality, and provides a fun and rewarding environment for our team.

Your specialized experience can help us reach new heights.

Come grow with us.

Application Process

Select the current opening that you are interested in from the list below. Once that position is opened, click on the “Apply now” button and fill out the information in the form.

If MicroMass wishes to contact you about your candidacy for the position, a MicroMass HR representative will contact you from an “@micromass.com” email address to provide you with additional detail regarding the application process.

In the interest of keeping your personal data secure, if you are unsure about the validity of a request for your personal information, please verify that request with an independent source (eg, via phone, website).

MicroMass will never request personal banking information prior to your first day of employment.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

The Account Executive (AE) collaborates with the various departments of MicroMass to move work through the agency on behalf of the client. The AE assists with implementing the defined multichannel strategy that drives identified client deliverables primarily after strategy and client scope approval. In addition, the AE has direct client contact through communications regarding current projects.

We are seeking an Account Executive to join our dynamic agency. You will play a major role in helping us to reach our goals as you:

  • Conduct day-to-day management of identified projects on assigned accounts under the guidance of senior account team members
  • Maintain successful relationships with assigned clients and external agency partners
  • Collaborate with Creative Services/Strategic Services/Project Management to coordinate agency efforts on behalf of assigned clients/accounts
  • Advocate for the client by articulating their needs to the internal team to ensure project objectives are fully met
  • Review and approve creative/production materials, copy, layouts, and production art, and coordinate client approval under the guidance of senior account team members
  • Draft appropriate client documents, including statements of work, project briefs, meeting/conference agendas and reports, change logs, etc. to be reviewed by senior account team members
  • Assist the account services team with scheduling meetings, preparing handouts, and participating in client status calls
  • Partner with project management to oversee project timing and execution
  • Exceed internal expectations and meet client expectations in support of assigned projects

Requirements

Our Future Account Executive Will:

  • Be a highly organized self-starter with a passion for our people, our clients and the work we do
  • Have excellent verbal and written communication skills; be the client advocate by articulating their needs to the internal team effectively to ensure brand strategy and project objectives are fully met
  • Have a strong work ethic
  • Possess a passion for technology, emerging media; specific interactive strategy experience in relationship marketing and social media is the dream
  • Be extremely detail and process oriented with excellent written and oral communication skills
  • Have a bachelor’s degree in business, communications or marketing, or related field
  • Have a minimum of 6 months of professional experience; agency, digital marketing, and/or pharma experience is a plus

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking an Art Director to join our dynamic agency. THE Art Director is responsible for conceptualization and direction of all visual hallmarks and content integration produced to support client goals. In this role, he or she partners with Behavioral Copywriters to generate ideas, work with senior leadership, and ultimately produce final layouts. The Art Director will create tactical components synthesized from behavioral and creative elements based on the creative brief. This individual may also collaborate with various disciplines in behavioral science, strategy, technology, and account teams to seek additional guidance. You will play a major role in helping us to reach our goals through:
  • Developing engaging ideas as a member of the creative team under the leadership of the Associate Creative Director
  • Owning the visualization of concepts from sketches to layout throughout the entire process of a project: client approval, implementation, and final execution
  • Working in an open, fast-paced, collaborative environment with some pretty awesome people
  • Challenging team members to go outside of their comfort zone to get to those great ideas
  • Being resourceful and proactive in planning to meet the changing needs of the clients

Requirements

Our Future Art Director Will:

  • Be a leader of your craft as a creative impact player that demonstrates a range of solutions including brand development, advertising, interactive design, and web-based materials
  • Bring positivity and motivation to their team
  • Resilient, confident and knows how to have fun
  • Inspires others to raise their level of commitment to do great work
  • Be passionate about our people and the work we do
  • Has worked with a variety of consumer and professional brands would be the dream
  • Sell their ideas to colleagues and clients with passion and persuasion, based on solid strategy and defensible rationale
  • Build relationships with other departments in the agency to foster a team approach and a philosophy to get the best work done
  • Have 3 to 5 years of experience in an advertising or direct marketing agency couple with pharmaceutical/healthcare, would be sweet

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake. Curiosity is the cure for stagnation. Good ideas can be great when we challenge each other to go further. You can be bold because behavioral science has your back. Patients are waiting—we can’t. Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

The Assistant Project Manager position is an entry-level position that will support our Senior Project Managers. This role will help to keep projects moving through the agency, which includes routing work for review according to internal and external processes, handling submissions for client review and medical/legal review, meeting setup, and supporting in managing timelines and budgets.

The Assistant Project Manager is part of the Project Management team, which is responsible for coordinating timelines, budgets, resources and processes to take projects from concept through to implementation. The PM team works with all internal departments — creative, technology, strategy, account & behavioral services — during the life of a project. The Assistant Project Manager position is the training ground for Project Manager.

We are seeking an Assistant Project Manager to join our dynamic agency. You will play a major role in helping us to reach our goals as you:

  • Organize and manage client legal submissions per guidelines and agency process. Includes:
    o Training and extensive knowledge on multiple submission platforms
    o Understanding assets delivered by creative team to prepare for submission (references, citations, claims, and coordinating with project teams)

  • Maintain electronic job folders based on established procedures
  • Route projects through the agency for review and sign-off via Proof HQ platform per agency process
  • Maintain jobs in Workamajig, which includes opening and closing projects, updating tasks, uploading files, etc.
  • Pull weekly project financial reports
  • Schedule and prepares materials for team meetings
  • Assist Senior Project Managers and project management team as needed

Requirements

Our Future Assistant Project Manager Will:

  • Be exceptionally dynamic, confident, thoughtful, and motivating
  • Be passionate about our people and the work we do
  • Collaborate positively in an innovative and cooperative work environment
  • Be proactive and , resourceful and solution-oriented at all times
  • Be extremely organized, detail and process oriented with excellent good written and oral communication skills
  • Possess strong organizational and prioritization skills
  • Have the ability to prioritize multiple accounts and requests from competing stakeholders
  • Have the ability to work in a fast-paced environment, with strong time management and multi-tasking skills
  • Have high comfort level with technology
  • Ability to Implement instructions from senior team members in a timely manner
  • Be Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

We’re always looking for hard working, passionate people who want to join us as we transform the way we inspire and help people. Over the course of 12 weeks, you will be given the opportunity to work with and learn from talented, creative, award-winning professionals working in the healthcare industry.

We will work together to propel your career or school initiatives forward and provide any assistance that will help you at the next level.

About the Role

During this opportunity, depending on the specific projects that MicroMass is working on at that time, the behavioral services intern will have the opportunity to assist with developing behavioral science-based insights and marketing materials for patients or healthcare professionals. Specific tasks that this intern may complete include: conducting brief literature reviews to uncover key behavioral drivers and barriers for a specific target audience, assisting with developing the strategies and health communication tactics based on those behavioral insights, developing a research instrument, overseeing the fielding and analysis of a study/project, and/or applying research findings to written points-of-view and other external materials.

To get the most from this internship, the intern needs to be highly self-motivated, willing to work towards tight deadlines, and flexible. The ideal candidate would have an interest in applying behavioral science in a marketing environment and an interest in working in a commercial/for-profit business environment.

What We Offer:

  • This is a paid internship
  • Mentorship and guidance from our team
  • Working and collaborating along side other diverse and talented teams
  • Hands on experience developing and executing ideas and concepts for pharmaceutical brands
  • Training and insight into all aspects of the agency
  • Lots of fun

Requirements

Our Future Behaviorist Intern (Summer, 2020) Will:

  • Be currently enrolled in a Masters or PhD program in one of the following areas or a related area: Public Health, Health Behavior, Health Education, Health Communication, Psychology, Social Work, Sociology
  • Be able to work cross-functionally within the organization
  • Showcase the ability to effectively prioritize and manage tasks within a fast-paced environment
  • Have excellent verbal and written communication skills
  • Maintain good interpersonal and organizational skills
  • Show a willingness and ability to work collaboratively
  • Provide the ability to voice your opinion
  • Have a “can-do” attitude
  • Be available for approx. 30 hours per week for 12 weeks (flexible schedule)

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

We don’t have jobs to fill; we have careers to build. Changing behaviors and changing expectations that people have of brands fuel our existence; and continues to influence everything that we do today. We’re always looking for hard working, passionate, brand-focused creators who want to join us as we transform the way we inspire and help people. Over the course of 12 weeks, you will be given the opportunity to work with and learn from talented, creative, award-winning professionals working in the healthcare industry. We will work together to propel your career or school initiatives forward and provide any assistance that will help you at the next level. What We Offer:
  • This is a paid internship
  • Mentorship and guidance from our team
  • Working and collaborating along side other diverse and talented teams
  • Hands on experience developing and executing idea and concepts for pharmaceutical brands
  • Training and insight into all aspects of the agency
  • Lots of fun!

Requirements

Our Future Graphic Design Intern (Summer, 2020) Will:

  • Currently enrolled as a Junior or Senior in Bachelor’s program or a recent graduate with a major in Graphic Arts, Visual Design, Interactive Design, or Advertising
  • Able to work cross-functionally within the organization
  • Ability to effectively prioritize and manage tasks within a fast-paced environment
  • Excellent verbal and written communication skills
  • Good interpersonal and organizational skills
  • Willingness and ability to work collaboratively
  • Ability to voice your opinion
  • A “can-do” attitude
  • Proficient in Adobe Creative Suite
  • Available for approx. 30 hours per week for 12 weeks (flexible schedule)

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake. Curiosity is the cure for stagnation. Good ideas can be great when we challenge each other to go further. You can be bold because behavioral science has your back. Patients are waiting—we can’t. Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

We don’t have jobs to fill; we have careers to build. Changing behaviors and changing expectations that people have of brands fuel our existence; and continues to influence everything that we do today. We’re always looking for hard working, passionate, brand-focused creators who want to join us as we transform the way we inspire and help people. Over the course of 12 weeks, you will be given the opportunity to work with and learn from talented, creative, award-winning professionals working in the healthcare industry.

We will work together to propel your career or school initiatives forward and provide any assistance that will help you at the next level.

What We Offer:

  • This is a paid internship
  • Mentorship and guidance from our team
  • Working and collaborating along side other diverse and talented teams
  • Hands on experience developing and executing ideas and concepts for various HR initiatives
  • Training and insight into all aspects of HR
  • Lots of fun!

Requirements

Our Future Human Resources Intern (Summer, 2020) Will:

  • Be currently enrolled as a Junior or Senior in bachelor’s program or a recent graduate with a major in human resources management or business administration
  • Be able to work cross-functionally within the organization
  • Have ability to effectively prioritize and manage tasks within a fast-paced environment
  • Possess excellent verbal and written communication skills
  • Have good interpersonal and organizational skills
  • Have willingness and ability to work collaboratively
  • Include the ability to voice your opinion
  • Have a “can-do” attitude
  • Be proficient in Microsoft Office, Google – Docs, Forms, Sheets
  • Be available for approx. 30 hours per week for 12 weeks (flexible schedule)

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

We don’t have jobs to fill; we have careers to build. Changing behaviors and changing expectations that people have of brands fuel our existence; and continues to influence everything that we do today. We’re always looking for hard working, passionate, brand-focused creators who want to join us as we transform the way we inspire and help people. Over the course of 12 weeks, you will be given the opportunity to work with and learn from talented, creative, award-winning professionals working in the healthcare industry.

We will work together to propel your career or school initiatives forward and provide any assistance that will help you at the next level.

What We Offer:

  • A paid marketing internship
  • Direct contribution to marketing initiatives, including assisting and managing social media, the MicroMass website, marketing articles and appearances, analytics and metrics, competitive analysis, and award submissions
  • Mentorship and guidance from our marketing manager and creative teams
  • Collaboration with other talented interns
  • Hands-on experience developing and executing marketing concepts and initiatives, as well as, social media planning for MicroMass
  • Training and insight into all aspects of the agency
  • Lots of fun!

Requirements

Our Future Marketing Intern (Summer, 2020) Will:

  • Be currently enrolled as a junior or senior in a bachelor’s degree program, or a recent graduate with a major in marketing, advertising, communication, journalism, creative writing, business or a related field
  • Have excellent verbal and written communication skills
  • Have a high social media acumen (including familiarity with Twitter, Instagram, and LinkedIn)
  • Showcase the ability to work on multiple projects at once
  • Be available for approximately 30 hours per week for 12 weeks (flexible schedule)
  • Be able to work cross-functionally within the organization
  • Showcase the ability to effectively prioritize and manage tasks within a fast-paced environment
  • Possess good interpersonal and organizational skills
  • Show the willingness and ability to work collaboratively
  • Provide the ability to voice your opinion
  • Have a “can-do” attitude

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

We are seeking a Motion Graphic Production Designer to join our dynamic agency. The Motion Graphic Production Designer will create graphics and animations for a diverse array of media including internet, TV, social media, email, and print, among others. Other projects may include editing audio, video, and post-production work, as well as computer artwork for use in a variety of materials. This role encompasses the translation of storyboards to post-production editing to ensure we bring our storytelling to life. As such, they will collaborate with multiple departments. Candidates should be prepared to present a portfolio/demo reel that demonstrates proven experience and/or professional certificates from multimedia programs. Our goal is to find a team player who can create professional artwork and take pieces of static content or storyboards and bring them to life with motion. You will play a major role in helping us reach our goals by:
  • Creating and delivering motion graphics and videos in various media including PPT, web, mobile , etc
  • Creating animated visuals that help embellish interactive experiences or presentations
  • Translating storyboards and creating animatics to aid in the pre-visualization process
  • Leveraging working knowledge of 2D and/or 3D animation tools
  • Researching and analyzing the best design techniques and solutions to create motion graphics
  • Editing raw video footage
  • Assisting in all aspects of audio recording, mixing, and editing
  • Working with creative teams to understand project scope and objectives and following project specifications to fulfill client requests efficiently
  • Collaborating with various departments including creative, project management, and account services teams to resolve technical or design issues
  • Maintaining and following best practices for version control, naming conventions, and organization of graphic files
  • Maintaining up-to-date knowledge about latest graphic design techniques
  • Ensuring compliance with company guidelines, deadlines, and design standards
  • Demonstrating time management in workflow and video development pipeline to efficiently handle rendering times
  • Performing other studio duties in regard to print and presentation production

Requirements

Our Future Motion Graphics Production Designer Will:

Have:
  • A minimum of 3 years of related motion graphics/interactive design experience in an agency or studio environment
  • Advanced level proficiency in Adobe After Effects, Adobe Premiere, Adobe Audition, and Adobe Animate
  • Intermediate level proficiency in Adobe Photoshop, Illustrator, InDesign, XD, and Acrobat
  • Intermediate level proficiency in PowerPoint, Excel, and Word
  • Knowledge of codecs, compression, and video standards
  • 3D Studio Max or equivalent 3D package skills, including character rigging, modelling, texturing, and animation
  • Familiarity with a variety of 3rd party motion graphic plugins
  • Understanding of how to use video and photography equipment to capture images and/or audio for multimedia projects
  • An artistic background with an extensive portfolio
  • A Get it done attitude
  • Incredible organization and excellent communication skills
  • Strong attention to detail and problem-solving skills
  • Ability to multitask in a fast-paced environment and to move quickly to meet tight deadlines
  • A committed and determined attitude
  • The ability to stay calm and collected, and ideally, laugh a little, in stressful situations
  • A respectful attitude and be a team player who can thrive in an open studio space, working closely with others as well as independently
  • An appetite for learning and growing

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake. Curiosity is the cure for stagnation. Good ideas can be great when we challenge each other to go further. You can be bold because behavioral science has your back. Patients are waiting—we can’t. Smart people, strong family, shared purpose.

About MicroMass

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At MicroMass, we see behavior broadly—including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that addresses the behavioral barriers that often get in the way of an optimal experience.

Who We Are

Our people and our culture are fundamental to our specialized approach. We not only understand behavior, but we are passionate about changing it. Together, we take a multidisciplinary approach to applying behavioral science. This helps us to create innovative solutions that get people to do more than buy a product—we get people to buy into a new way of thinking. We inspire and facilitate lasting behavior change. And that changes everything.

About the Role

The Senior Account Executive (SAE) collaborates with the various departments of MicroMass to move work through the agency on behalf of the client. The SAE is responsible for implementing the defined multichannel strategy after strategy and client scope approval that drives identified client deliverables. In addition, the SAE manages the client relationship through communication regarding current projects.

We are seeking a Senior Account Executive to join our dynamic agency. You will play a major role in helping us to reach our goals as you:

  • Conduct the day-to-day management of assigned accounts and internal MicroMass team
  • Build and manage successful relationships between MicroMass Communications and assigned clients
  • Collaborate with Creative Services/Technology Services/Project Manager to coordinate agency efforts on behalf of assigned clients/accounts
  • Advocate for the client by articulating their needs to the internal team to ensure project objectives are fully met
  • Review and approve creative/production materials, copy, layouts, and production art, and coordinate client approval
  • Write appropriate client documents, including statements of work, project briefs, meeting/conference agendas and reports, change logs, etc.
  • Partner with project management to oversee project timing and execution
  • Exceed client expectations in management of assigned projects

Requirements

Our Future Senior Account Executive Will:

  • Be a highly organized self-starter with a passion for our people, our clients and the work we do
  • Collaborate positively in an innovative and cooperative work environment
  • Possess a passion for technology, emerging media; specific interactive strategy experience in relationship marketing and social media is the dream
  • Be a team player that advocates for their team and understands their client needs
  • Know and love agency life and understand how to move in the pharma/healthcare marketplace
  • Be solution oriented at all times
  • Have the ability to assess day-to-day situations and partner with manager to make decisions based on the impact of many factors such as quality of work, internal team, client timelines, etc.
  • Be extremely detail and process oriented with excellent written and oral communication skills
  • Have a bachelor’s degree in business, communications or marketing, or related field
  • Exhibit the ability to effectively prioritize tasks in a fast-paced environment
  • Be willing to travel on an as needed basis (5-10%)
  • Have 2+ years of experience of relevant industry experience, agency, digital marketing, and/or pharma experience is a plus

Why MicroMass

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference. At MicroMass, we understand that changing lives takes time, commitment, and talent. We value collaboration and diversity of thought, and we rely on the power of behavioral science fueled by our imaginations. At our core, we believe that changing lives for our clients and our community is possible.

Our Core Values

No one is here by mistake.
Curiosity is the cure for stagnation.
Good ideas can be great when we challenge each other to go further.
You can be bold because behavioral science has your back.
Patients are waiting—we can’t.
Smart people, strong family, shared purpose.